Request a free assessment
What to expect from your free assessment
During your free on-site assessment, our experienced team will inspect the condition of your bathroom, discuss your concerns, and understand what you’re hoping to achieve. We’ll then recommend the most suitable solution tailored to your needs — whether it’s a simple reseal or a more comprehensive repair.
Preparing for your assessment
Please provide as much information as possible in the form below, so we can schedule the most appropriate time and assign the right team member for your assessment.
We kindly ask that the main decision-maker or the person who’s noticed the issue be present during the visit. This helps us better understand your expectations and ensures we provide an accurate quote. In our experience, this approach leads to smoother communication and better outcomes for everyone involved.
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Quotes
In most cases, our high-quality sealing technology can stop leaks without re-tiling. If your existing tiles are solid and intact, we can seal all joints where water is escaping, ensuring it stays inside the shower rather than seeping beneath the tiles and causing damage.
However, if your shower has more severe issues—such as loose, cracked, or damaged tiles—re-tiling or refurbishment may be necessary. If this is the case, we will discuss your options during the assessment and recommend the best long-term solution.
If you’re unsure about the condition of your shower, book a free assessment, and we’ll provide professionals advice on the best course of action.
We use a combination of advanced moisture detection technology and years of experience to assess the extent of water damage in your shower and surrounding areas.
How We Detect Moisture & Damage:
- Non-invasive moisture meters – These tools use radio frequencies to detect moisture beneath the surface without causing damage.
- Accurate readings – Our equipment determines whether the sub-material is dry, damp, or wet, helping us understand the severity of the issue.
- Pinpointing the source – We can measure the depth of moisture penetration and locate the leak before visible damage occurs.
Our technology often identifies problems early, helping to prevent costly repairs to walls, timber floors, and skirting boards. However, in some cases where structural damage is suspected, the full extent of the damage may only become clear once the shower is pulled apart for a thorough assessment.
If you suspect water damage, contact us for a free assessment—early detection can save you time and money on repairs!
If your shower is leaking, the best step is to schedule a free assessment with us. You can do this by:
- Filling out the assessment request form on our website
- Calling us at 02 6176 0026 to speak with our friendly office staff
We will arrange for one of our professionals assessors to inspect your shower, identify the problem, and discuss your repair options. If you’re happy with our advice, proposed solution, and verbal ballpark price, we’ll then provide you with a firm written quote, which you can easily accept online.
Don’t wait—early intervention can help prevent further damage and keep repair costs lower!
No, we provide a free initial on-site assessment to make shower and bathroom maintenance as stress-free and straightforward as possible.
If you have any concerns or issues, we encourage you to reach out sooner rather than later. Early intervention can often prevent more significant damage and help keep repair costs lower.
Contact us today to schedule your free assessment, and let us help you find the best solution for your bathroom!
No, if a service or product is not listed in the scope of work in your written quote, it is not included.
Assessments can take up to 30 minutes, during which many details may be discussed. However, our written quote is carefully prepared to clearly outline what is included in the scope of work. This ensures transparency and that both parties understand exactly what will be completed.
If you expected a service or product that is not listed in your quote, please contact us before accepting so we can clarify or make any necessary adjustments
We can only provide an assessment based on the current conditions of your shower at the time of inspection.
If you have already stopped using your shower, we recommend resuming use before our arrival so we can take accurate moisture readings and properly assess the leak.
However, if the leak is causing significant damage—such as water pooling, structural issues, or mould growth—please use your discretion and limit shower use to prevent further damage.
If you’re unsure, feel free to contact us, and we’ll guide you on the best course of action before your assessment.
All quotes from Re-seal Bathrooms are valid for 30 days from the date of issue.
If your quote has expired, don’t worry! Simply email us at [email protected] or call our office at 02 6176 0026, and we can either reopen your quote or arrange a reassessment if needed.
If you have any questions about your quote or need adjustments, feel free to reach out—we’re happy to assist!
Approving your quote is quick and easy using our online form!
Open the email we sent with your quote.
Click the green button ‘View & Sign Quote Here’ to access your quote.
Read through the quote and watch the inspection video, which forms part of the quote and answers the most common questions.
Click the green ‘ACCEPT’ button in the top right corner to sign and submit your approval.
Once your acceptance is submitted, our office will be automatically notified, and we will contact you to schedule your work. If you have any further questions, feel free to reach out—we’re happy to help!
The warranties for your quoted work vary depending on the type of service provided. You can find full details in our Terms & Conditions, specifically under Section 12 – Warranty, here:
Re-seal Bathrooms Warranty & Terms
Key Warranty Information:
- Different products/services come with different warranties, therefore, your quote will directly correlate with the warranties listed on our website under the T&C’s
- In some cases, certain quotes may exclude a warranty due to pre-existing conditions in your shower or bathroom that are beyond our control. If this applies to your project, it will be explained in your written quote and/or in the on-site inspection video.
If you need clarification about your specific warranty, feel free to email our office, and our team will be happy to assist you.
Most quotes are sent on the same day or by the next morning after your assessment.
For larger renovation projects, quotes may take up to a week as they require more detailed planning and cost calculations. If you have an urgent timeline or need any adjustments, feel free to reach out to our office, and we’ll do our best to assist you.
The booking timeline depends on the type of work required and our current schedule. During your assessment, our assessor will provide you with an estimated lead time based on availability. In some cases, they may even call our office on the spot to secure the earliest possible appointment for you.
If you have specific time constraints or urgent repair needs, let us know, and we’ll do our best to accommodate your schedule. Feel free to contact our office for the latest availability and booking options.