Assessments
In most cases, our high-quality sealing technology can stop leaks without re-tiling. If your existing tiles are solid and intact, we can seal all joints where water is escaping, ensuring it stays inside the shower rather than seeping beneath the tiles and causing damage.
However, if your shower has more severe issues—such as loose, cracked, or damaged tiles—re-tiling or refurbishment may be necessary. If this is the case, we will discuss your options during the assessment and recommend the best long-term solution.
If you’re unsure about the condition of your shower, book a free assessment, and we’ll provide professionals advice on the best course of action.
We use a combination of advanced moisture detection technology and years of experience to assess the extent of water damage in your shower and surrounding areas.
How We Detect Moisture & Damage:
- Non-invasive moisture meters – These tools use radio frequencies to detect moisture beneath the surface without causing damage.
- Accurate readings – Our equipment determines whether the sub-material is dry, damp, or wet, helping us understand the severity of the issue.
- Pinpointing the source – We can measure the depth of moisture penetration and locate the leak before visible damage occurs.
Our technology often identifies problems early, helping to prevent costly repairs to walls, timber floors, and skirting boards. However, in some cases where structural damage is suspected, the full extent of the damage may only become clear once the shower is pulled apart for a thorough assessment.
If you suspect water damage, contact us for a free assessment—early detection can save you time and money on repairs!
If your shower is leaking, the best step is to schedule a free assessment with us. You can do this by:
- Filling out the assessment request form on our website
- Calling us at 02 6176 0026 to speak with our friendly office staff
We will arrange for one of our professionals assessors to inspect your shower, identify the problem, and discuss your repair options. If you’re happy with our advice, proposed solution, and verbal ballpark price, we’ll then provide you with a firm written quote, which you can easily accept online.
Don’t wait—early intervention can help prevent further damage and keep repair costs lower!
No, we provide a free initial on-site assessment to make shower and bathroom maintenance as stress-free and straightforward as possible.
If you have any concerns or issues, we encourage you to reach out sooner rather than later. Early intervention can often prevent more significant damage and help keep repair costs lower.
Contact us today to schedule your free assessment, and let us help you find the best solution for your bathroom!
No, if a service or product is not listed in the scope of work in your written quote, it is not included.
Assessments can take up to 30 minutes, during which many details may be discussed. However, our written quote is carefully prepared to clearly outline what is included in the scope of work. This ensures transparency and that both parties understand exactly what will be completed.
If you expected a service or product that is not listed in your quote, please contact us before accepting so we can clarify or make any necessary adjustments
We can only provide an assessment based on the current conditions of your shower at the time of inspection.
If you have already stopped using your shower, we recommend resuming use before our arrival so we can take accurate moisture readings and properly assess the leak.
However, if the leak is causing significant damage—such as water pooling, structural issues, or mould growth—please use your discretion and limit shower use to prevent further damage.
If you’re unsure, feel free to contact us, and we’ll guide you on the best course of action before your assessment.
All quotes from Re-seal Bathrooms are valid for 30 days from the date of issue.
If your quote has expired, don’t worry! Simply email us at [email protected] or call our office at 02 6176 0026, and we can either reopen your quote or arrange a reassessment if needed.
If you have any questions about your quote or need adjustments, feel free to reach out—we’re happy to assist!
Approving your quote is quick and easy using our online form!
Open the email we sent with your quote.
Click the green button ‘View & Sign Quote Here’ to access your quote.
Read through the quote and watch the inspection video, which forms part of the quote and answers the most common questions.
Click the green ‘ACCEPT’ button in the top right corner to sign and submit your approval.
Once your acceptance is submitted, our office will be automatically notified, and we will contact you to schedule your work. If you have any further questions, feel free to reach out—we’re happy to help!
The warranties for your quoted work vary depending on the type of service provided. You can find full details in our Terms & Conditions, specifically under Section 12 – Warranty, here:
Re-seal Bathrooms Warranty & Terms
Key Warranty Information:
- Different products/services come with different warranties, therefore, your quote will directly correlate with the warranties listed on our website under the T&C’s
- In some cases, certain quotes may exclude a warranty due to pre-existing conditions in your shower or bathroom that are beyond our control. If this applies to your project, it will be explained in your written quote and/or in the on-site inspection video.
If you need clarification about your specific warranty, feel free to email our office, and our team will be happy to assist you.
Most quotes are sent on the same day or by the next morning after your assessment.
For larger renovation projects, quotes may take up to a week as they require more detailed planning and cost calculations. If you have an urgent timeline or need any adjustments, feel free to reach out to our office, and we’ll do our best to assist you.
The booking timeline depends on the type of work required and our current schedule. During your assessment, our assessor will provide you with an estimated lead time based on availability. In some cases, they may even call our office on the spot to secure the earliest possible appointment for you.
If you have specific time constraints or urgent repair needs, let us know, and we’ll do our best to accommodate your schedule. Feel free to contact our office for the latest availability and booking options.
Re-seals
Our Re-seal service comes with a 5-year product guarantee. If the Re-seal fails and your shower leak returns, we’ll fix it free of charge. Conditions apply.
Please note: The warranty/Guarantee applies to our completed work. We do not guarantee existing work that may cause future issues, such as existing tiles that may come loose or crack, etc.
Yes, some noise and dust are unavoidable during the process, especially when removing grout or preparing surfaces. However, we take every precaution to minimise disruption and keep your space clean.
Our team uses vacuum cleaners and dust extractors throughout the job to reduce dust as much as possible. If you have concerns about noise or dust exposure, we recommend keeping doors closed to contain any dust and, if possible, staying in another area of your home during the work.
If you have any specific concerns, feel free to discuss them with us before your appointment, and we’ll do our best to accommodate your needs.
When performing a Re-seal service, we often quote (where possible) to remove and reinstall the shower screen or install a new one. This enables us to access the hidden joints beneath it, which are usually the primary source of leaks. Removing the screen ensures a more thorough and durable seal, preventing future water damage.
The inside of your shower screen is not sealed because doing so can trap water inside the frame’s profiles, which can eventually leak out the front and cause further issues. This trapped moisture can lead to mould growth and water damage and even contribute to other shower leaks over time.
The correct installation method is to seal only the outside edges of the shower screen. This ensures that any water inside the frame can drain away properly, preventing buildup and maintaining the longevity and functionality of your shower screen.
In essence, yes, there is always some risk when re-grouting a shower. However, the risk is minimal in most cases when the correct techniques and tools are used.
At Re-seal Bathrooms, we carefully assess the risk vs. reward before recommending re-grouting. Some factors that can increase the risk include:
Hard grout or overfilled joints – These make grout removal more difficult and increase the chance of chipping tiles.
Calcification—An excessive buildup of calcification on grout can raise the risk of chipping the edges when removing grout and calcification.
Tile type and condition – Certain tiles are more fragile and prone to damage.
Reason for re-grouting – If grout must be replaced due to deterioration, the risk is much lower compared to cases where re-grouting is done purely for aesthetic reasons. If we have not recommended re-grouting but you would like it done, the risk of chipping tiles is higher.
We use various specialised tools and take all necessary precautions to minimise the risk of damage. However, if any damage does occur, we do not accept liability for tile replacement. For minor chips, we have a chip repair product that can be used to restore small areas.
If you have concerns about your specific tiles, we’re happy to discuss alternative solutions to achieve the best outcome for your shower.
No, most of the sealants and products we use have minimal odour, and any scent that is present dissipates quickly.
To ensure proper ventilation, we recommend keeping windows open or using exhaust fans during and after the service. This will help any residual smell clear faster, leaving your bathroom fresh and ready to use once the curing time is complete.
If you have any sensitivities to odours or specific concerns, feel free to let us know before your appointment, and we’ll be happy to advise further.
A standard Re-seal service typically takes 2.5 to 3 hours to complete.
However, if additional work is required—such as re-grouting or more extensive repairs—the service may take up to 6-7 hours.
Before starting, our technicians will provide you with an estimated timeframe based on the scope of work
No, you don’t need to be home during the service, as long as we have access to your property on the scheduled day.
Our technicians are highly experienced and trustworthy, and many of our clients choose to leave them to work independently. Once the job is completed, our team will ensure everything is secure and locked up before they leave.
If you have any special instructions regarding access, please let us know in advance so we can accommodate your needs.
Yes, a leaking tap can impact our service. The shower must be completely dry for our products to adhere properly and for our technicians to carry out the work effectively.
If your tap is dripping, we recommend having it serviced by a licensed plumber before your appointment to ensure there is no moisture present during our work. Addressing this issue beforehand will help prevent delays and provide the best results for your shower.
You will typically need to wait 24 hours before using your shower again to allow materials to fully cure and set.
In some cases, a longer drying time may be required, depending on the type of work performed, the conditions of your shower, and the environment. If an extended wait time is necessary, our team will discuss this with you before starting the job and provide clear instructions.
To ensure the best results and longevity of the work, we recommend following the advised curing time before resuming regular use of your shower.
To ensure the best results, your shower must be clean and completely dry before our scheduled appointment.
If these conditions are not met, we may be unable to proceed with the service, resulting in a missed call-out fee of $220. We try to be as accommodating as possible; however, last-minute cancellations or delays make it difficult to reallocate the appointment time, often leaving our technicians without work for that period.
To avoid any inconvenience or additional charges, please prepare your shower in advance by ensuring it is thoroughly cleaned and dry before we arrive
Yes, you can cancel or reschedule your appointment, but we require a minimum of two business days’ notice.
If notice is not provided within this timeframe, a $220 call-out fee may apply. We try to be as accommodating as possible; however, last-minute cancellations or delays make it difficult to reallocate the appointment time, often leaving our technicians without work for that period
To avoid cancellation fees and ensure a smooth scheduling process, please contact us as early as possible if you need to make changes to your booking. We appreciate your understanding and cooperation.
Clean your shower weekly with a 50/50 mixture of white vinegar and water.
Yes, the penetrating floor sealer is an aerosol spray applied directly to the grout joints to help reduce porosity and enhance water resistance. Because the sealer is clear and designed to soak into the grout, it does not leave a visible layer on the surface.
Although you may not see a difference, rest assured that the sealer is working to protect your grout from moisture and stains.
We can certainly provide advice on mould prevention and removal if you’re experiencing a severe mould issue. However, please note that we do not offer warranties against mould or mildew, as these problems are often linked to factors beyond our control, such as ventilation, moisture levels, and household maintenance.
If mould is a persistent issue in your home, we recommend consulting a mould treatment specialist. Companies like Electro Dry offer professional mould removal services that can help address the root cause of the problem.
For more information, you can visit their website:
Electro Dry Mould Cleaning Services
If you have any concerns about ventilation or waterproofing in your bathroom, feel free to reach out to us, and we’ll be happy to assess and offer solutions.
Tiling
No, you don’t need to be home during the service, as long as we have access to your property on the scheduled day.
Our technicians are highly experienced and trustworthy, and many of our clients choose to leave them to work independently. Once the job is completed, our team will ensure everything is secure and locked up before they leave.
If you have any special instructions regarding access, please let us know in advance so we can accommodate your needs.
We require you to wait 24 hours after we’ve completed the full scope of work before using the shower.
Yes, you can cancel or reschedule your appointment, but we require a minimum of two business days’ notice.
If notice is not provided within this timeframe, a $220 call-out fee may apply. We try to be as accommodating as possible; however, last-minute cancellations or delays make it difficult to reallocate the appointment time, often leaving our technicians without work for that period.
To avoid cancellation fees and ensure a smooth scheduling process, please contact us as early as possible if you need to make changes to your booking. We appreciate your understanding and cooperation.
When supplying tiles for bathroom repairs, there are a few important factors to keep in mind:
Consider the existing tiles—Identify the finish, size, and thickness of your current tiles. After our assessment, we will provide a detailed written quote with more information on tile requirements and an information sheet outlining key considerations.
Tile availability—In many cases, the original tiles, including specific sizes, may no longer be available. If this happens, we will discuss suitable alternative options with you on-site.
Have all tiles ready before work begins – Please ensure all required tiles are on-site before the scheduled work starts. This helps prevent delays and allows us to verify the tile size and quantity in advance, ensuring a smooth repair process.
If you’re unsure about tile selection or availability, feel free to ask us for advice—we’re happy to help you find the best solution for your bathroom repair
EnduroShield
EnduroShield uses nanotechnology to create a durable and clear layer of protection suitable for all types of glass.
The invisible coating works by lining the tiny hills and valleys on the surface it’s applied to. The result is an invisible coating that repels water, grime, and even oil-based stains, making cleaning super easy.
To keep your shower glass looking new, the glass should be cleaned each week using a damp microfibre cloth and a mild detergent to remove any soap scum, dirt or grime from the glass.
No, the coating is only 2 molecules thick and is transparent. It will not crack or discolour over time.
Yes, EnduroShield creates a water-repellent surface, which results in water beading on the glass. The effect is similar to a non-stick fry pan.
Applying EnduroShield to your new shower screen is a smart investment. It protects the glass and makes cleaning significantly easier.
If you’re purchasing your shower screen through us, we’ll arrange for EnduroShield to be applied at the factory before installation, ensuring a seamless and efficient process.
If you’ve recently had a new shower screen installed by another provider, it’s best to contact us as soon as possible. The EnduroShield warranty is 10 years when applied to brand-new glass, but if the glass is more than 7 days old, the warranty period is reduced to 3 years. Acting quickly ensures you get the best protection and longest-lasting warranty for your shower screen.
Shower Screens
When performing a reseal service, we often quote (where possible) to remove and reinstall the shower screen or install a new one. This enables us to access the hidden joints beneath it, which are usually the primary source of leaks. Removing the screen ensures a more thorough and durable seal, preventing future water damage.
The inside of your shower screen is not sealed because doing so can trap water inside the frame’s profiles, which can eventually leak out the front and cause further issues. This trapped moisture can lead to mould growth and water damage and even contribute to other shower leaks over time.
The correct installation method is to seal only the outside edges of the shower screen. This ensures that any water inside the frame can drain away properly, preventing buildup and maintaining the longevity and functionality of your shower screen.
Shower screens are designed to contain splash water while showering, but they are not completely watertight enclosures—they are not built to function like fish tanks.
Some water may escape if you fill the base with water or directly spray seals, joints, or edges with a handheld shower rose. Shower screens are designed to allow for natural drainage and ventilation rather than creating a fully sealed barrier.
To prevent leaks, we recommend using your shower as intended, ensuring the water flow is directed towards the drain area rather than heavily spraying the screen’s edges or seals. If you’re experiencing significant leakage during regular shower use, feel free to contact us, and we can assess whether adjustments are needed.
Yes, we can definitely help with your new shower screen! While we don’t manufacture shower screens ourselves, we work closely with a trusted local supplier to provide high-quality options.
We can provide you with a quote at the same price you would get by going directly to the supplier. However, when you organise your shower screen through us, we coordinate the measurement and installation, ensuring everything aligns smoothly with the scheduling of your bathroom repairs.
This service is designed to make the process easier and more convenient for you—allowing you to manage everything through one company for scheduling and invoicing rather than coordinating with multiple providers.
Applying EnduroShield to your new shower screen is a smart investment. It protects the glass and makes cleaning significantly easier.
If you’re purchasing your shower screen through us, we’ll arrange for EnduroShield to be applied at the warehouse before installation, ensuring a seamless and efficient process.
If you’ve recently had a new shower screen installed by another provider, it’s best to contact us as soon as possible. The EnduroShield warranty is 10 years when applied to brand-new glass, but if the glass is more than 7 days old, the warranty period is reduced to 3 years. Acting quickly ensures you get the best protection and longest-lasting warranty for your shower screen.
Bathroom Renovations
Absolutely! At Re-seal Bathrooms, our experienced consultants can help you visualise and plan your dream bathroom. Whether you’re refreshing your existing space or completely redesigning the layout, we provide professionals guidance to ensure your new bathroom is both modern and functional.
For projects involving layout changes or full renovations, we offer 3D visualisations, allowing you to see a realistic preview of your finished bathroom before work begins. This helps you make informed design choices and ensures the final result aligns with your vision.
If you’re unsure where to start, our team is here to help with layout planning, fixture selection, and design inspiration to create a bathroom that suits your style and needs.
We strive to make your bathroom renovation as smooth and convenient as possible. If your home has only one bathroom, we can arrange for a portable ensuite or temporary bathroom facilities to ensure you have access to essential amenities throughout the renovation process.
We aim to minimise disruption while delivering a high-quality transformation of your space. If you have specific concerns about access to facilities during your renovation, just let us know—we’re happy to help find a solution that works for you.
An investment in a new bathroom renovation can vary depending on the extent of work, fittings, and fixtures. Once we assess the project, we provide a verbal estimate. If this is within your budget and you would like to work with us, we can then provide a detailed proposal outlining the associated costs.
Based on past projects, the final price of bathroom renovations often ranges from $25,000 to $40,000, depending on the size of the space, the work involved, and the fixtures chosen.
We can do either, it’s entirely up to you!
Tiles, fixtures, and other key elements are known as Primary Cost (PC) items, and these selections make your bathroom unique and suited to your personal style.
In your written proposal, we will provide a detailed list and quantity of all required items. This list is included in a separate section from the main proposal, allowing full flexibility. You can modify and adjust your selections during the final selection process, ensuring your bathroom reflects your preferences while also giving you a clear cost estimate upfront.
To help guide you, our initial proposal is based on popular choices from our previous customers over the years. However, you have complete control over your budget—you can choose to spend more or less on these items as you see fit. Once your final selections are made, we will update your proposal for your approval before moving forward.
We’d be more than happy to assist you in selecting the right PC components for your project. To make the process as smooth as possible, we’ve established a streamlined approach in collaboration with our trusted suppliers. This allows us to guide you efficiently, ensuring you have everything you need in about an hour.
By working closely with one of our knowledgeable team members alongside a representative from our supplier, you’ll have the opportunity to ask questions and receive professional advice. This way, we can ensure you make well-informed decisions that suits your needs and quote.
Absolutely, we understand how important it is to maintain a tidy and organized space during the project. We place a high priority on cleanliness, both for safety and productivity. Our team will regularly clean up throughout the workday to ensure your home remains neat and safe.
Additionally, we take extra care to protect your flooring by laying down protective coverings from the entry point all the way to the work area. This helps prevent any damage or dirt from being tracked through your home during the renovation.
At Re-Seal Bathrooms, we strive to deliver a high-quality renovation within an efficient timeframe. Before starting, we’ll provide you with a proposed schedule and keep you updated throughout the project. In most cases, a full bathroom renovation takes 3 to 4 weeks to complete.
Not at all! We understand that your time is valuable, and you certainly don’t need to take time off work to be at home while we renovate your bathroom. Our team will require access to your home during regular working hours, and we’ll coordinate the best way to ensure safe and convenient entry and exit.
Typically, we arrange for a key to be placed in a secure lockbox. We’ll also keep you informed every step of the way, providing updates on the progress and letting you know what to expect the following day. We have systems in place to make sure everything runs smoothly, even when you’re not there.
We operate on a split model, with most of our workforce being employees, while the rest are trusted subcontractors. This structure allows us to maintain efficiency and quality across every project.
We have been using the same team of subcontractors—including plumbers, electricians, and other specialists—on every job for many years. While they may not be direct employees, they are an integral part of our team. Their long-standing relationship with us ensures that our high standards, quality of work, and warranties remain unchanged.
Re-seal Bathrooms is based in Canberra and services the surrounding regions.