Shower Re-sealing-a smart solution for Canberra bathrooms

Our Re-seal service comes with a 5-year product guarantee. If the Re-seal fails and your shower leak returns, we’ll fix it free of charge. Conditions apply.

Please note: The warranty/Guarantee applies to our completed work. We do not guarantee existing work that may cause future issues, such as existing tiles that may come loose or crack, etc.

Yes, some noise and dust are unavoidable during the process, especially when removing grout or preparing surfaces. However, we take every precaution to minimise disruption and keep your space clean.

Our team uses vacuum cleaners and dust extractors throughout the job to reduce dust as much as possible. If you have concerns about noise or dust exposure, we recommend keeping doors closed to contain any dust and, if possible, staying in another area of your home during the work.

If you have any specific concerns, feel free to discuss them with us before your appointment, and we’ll do our best to accommodate your needs.

When performing a reseal service, we often quote (where possible) to remove and reinstall the shower screen or install a new one. This enables us to access the hidden joints beneath it, which are usually the primary source of leaks. Removing the screen ensures a more thorough and durable seal, preventing future water damage.

The inside of your shower screen is not sealed because doing so can trap water inside the frame’s profiles, which can eventually leak out the front and cause further issues. This trapped moisture can lead to mould growth and water damage and even contribute to other shower leaks over time.

The correct installation method is to seal only the outside edges of the shower screen. This ensures that any water inside the frame can drain away properly, preventing buildup and maintaining the longevity and functionality of your shower screen.

In essence, yes, there is always some risk when re-grouting a shower. However, the risk is minimal in most cases when the correct techniques and tools are used.

At Re-seal Bathrooms, we carefully assess the risk vs. reward before recommending re-grouting. Some factors that can increase the risk include:

Hard grout or overfilled joints – These make grout removal more difficult and increase the chance of chipping tiles.

Calcification—An excessive buildup of calcification on grout can raise the risk of chipping the edges when removing grout and calcification.

Tile type and condition – Certain tiles are more fragile and prone to damage.

Reason for re-grouting – If grout must be replaced due to deterioration, the risk is much lower compared to cases where re-grouting is done purely for aesthetic reasons. If we have not recommended re-grouting but you would like it done, the risk of chipping tiles is higher.

We use various specialised tools and take all necessary precautions to minimise the risk of damage. However, if any damage does occur, we do not accept liability for tile replacement. For minor chips, we have a chip repair product that can be used to restore small areas.

If you have concerns about your specific tiles, we’re happy to discuss alternative solutions to achieve the best outcome for your shower.

No, most of the sealants and products we use have minimal odour, and any scent that is present dissipates quickly.

To ensure proper ventilation, we recommend keeping windows open or using exhaust fans during and after the service. This will help any residual smell clear faster, leaving your bathroom fresh and ready to use once the curing time is complete.

If you have any sensitivities to odours or specific concerns, feel free to let us know before your appointment, and we’ll be happy to advise further.

A standard Re-seal service typically takes 2.5 to 3 hours to complete.

However, if additional work is required—such as re-grouting or more extensive repairs—the service may take up to 6-7 hours.

Before starting, our technicians will provide you with an estimated timeframe based on the scope of work

No, you don’t need to be home during the service, as long as we have access to your property on the scheduled day.

Our technicians are highly experienced and trustworthy, and many of our clients choose to leave them to work independently. Once the job is completed, our team will ensure everything is secure and locked up before they leave.

If you have any special instructions regarding access, please let us know in advance so we can accommodate your needs.

Yes, a leaking tap can impact our service. The shower must be completely dry for our products to adhere properly and for our technicians to carry out the work effectively.

If your tap is dripping, we recommend having it serviced by a licensed plumber before your appointment to ensure there is no moisture present during our work. Addressing this issue beforehand will help prevent delays and provide the best results for your shower.

You will typically need to wait 24 hours before using your shower again to allow materials to fully cure and set.

In some cases, a longer drying time may be required, depending on the type of work performed, the conditions of your shower, and the environment. If an extended wait time is necessary, our team will discuss this with you before starting the job and provide clear instructions.

To ensure the best results and longevity of the work, we recommend following the advised curing time before resuming regular use of your shower.

To ensure the best results, your shower must be clean and completely dry before our scheduled appointment.

If these conditions are not met, we may be unable to proceed with the service, resulting in a missed call-out fee of $220. We try to be as accommodating as possible; however, last-minute cancellations or delays make it difficult to reallocate the appointment time, often leaving our technicians without work for that period.

To avoid any inconvenience or additional charges, please prepare your shower in advance by ensuring it is thoroughly cleaned and dry before we arrive

Yes, you can cancel or reschedule your appointment, but we require a minimum of two business days’ notice.

If notice is not provided within this timeframe, a $220 call-out fee may apply. We try to be as accommodating as possible; however, last-minute cancellations or delays make it difficult to reallocate the appointment time, often leaving our technicians without work for that period

To avoid cancellation fees and ensure a smooth scheduling process, please contact us as early as possible if you need to make changes to your booking. We appreciate your understanding and cooperation.

Clean your shower weekly with a 50/50 mixture of white vinegar and water.

Yes, the penetrating floor sealer is an aerosol spray applied directly to the grout joints to help reduce porosity and enhance water resistance. Because the sealer is clear and designed to soak into the grout, it does not leave a visible layer on the surface.

Although you may not see a difference, rest assured that the sealer is working to protect your grout from moisture and stains.

We can certainly provide advice on mould prevention and removal if you’re experiencing a severe mould issue. However, please note that we do not offer warranties against mould or mildew, as these problems are often linked to factors beyond our control, such as ventilation, moisture levels, and household maintenance.

If mould is a persistent issue in your home, we recommend consulting a mould treatment specialist. Companies like Electro Dry offer professional mould removal services that can help address the root cause of the problem.

For more information, you can visit their website:
Electro Dry Mould Cleaning Services

If you have any concerns about ventilation or waterproofing in your bathroom, feel free to reach out to us, and we’ll be happy to assess and offer solutions.